Problems on uninstalling Microsoft Launcher

If you are having trouble on uninstalling Microsoft Launcher, it's likely that:
- you have enabled the "double tap to lock screen" feature.  
- you set Microsoft Launcher as default Launcher; 
- you are uninstalling Microsoft Launcher from another Launcher; 

-------------Disable Microsoft Launcher as device administrator------------
With it, Microsoft Launcher would be granted a new permission called Device administrator.  Therefore, to uninstall, you first have to remove Microsoft Launcher as a Device administrator.

Here are the steps:

1. Go to system settings -> security (the name might be different depending on the make/model/OS of your phone.
2. Find Device administrators list
3. Under Device administrators uncheck Arrow

----------------Clear default settings of Microsoft Launcher -----------------
Some other cases (Android 5.x+ on some devices ) where user will see the uninstall button grayed out when user enter App Info page of Microsoft Launcher , please click " clear default " button on the same App Info page  of Microsoft Launcher , that will re enable the Uninstall button;

----------------Uninstall within Microsoft Launcher ------------------
please also make sure to uninstall Microsoft Launcher from/within Microsoft Launcher ; 

Now you can uninstall Microsoft Launcher as usual.  But we do hope you to give Microsoft Launcher another shot if you are trying to uninstall it now.  We are constantly improving it based on your feedback.

Thanks for trying out Microsoft Launcher .

  Microsoft Launcher Team 


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