Why won’t Microsoft Launcher stay selected as my default launcher on my Samsung device?
- If your Microsoft Launcher lost default launcher after a restart or an update, please check your OS security patch to see if it is from the Nov 1, 2020 update (see below screenshot) If so:
- This problem is occurring for all third-party launchers on Samsung phones that recently had an OS update. This is a known issue that Samsung is working to address. If you experience this problem, please send an error report and share your feedback via Samsung’s forum and Samsung Members App for a faster response. Here are the steps to send error reports on Samsung Members:
Step1: Single tap on the floating “+” button positioned at the bottom right corner of the screen, to access the extended options for error report;
Step2: Single tap on “Error reports” button to proceed;
Step3: Select the error category, then provide error information accordingly;
- In the
meantime, you can reselect Microsoft Launcher as your default home screen
in System Settings > Apps > Menu (three vertical dots in the top
right) > Default apps > Home app > reselect Microsoft Launcher.
Please note that you may run into this problem again if you reboot your
phone. Thank you for your understanding!
- If the issue above does not apply to you or mitigation steps
provided does not work, please reach us via
- Launcher setting -> Help & Feedback -> Report bug -> describe your problem in detail
- Send us an email microsoftlauncherfb@microsoft.com -> describe your problem in detail