Known Issues

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  1. Glance widget is automatically reset

    When I restart my device, the widget which I added in glance are removed and only default widget are their.

    32 votes
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    11 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  2. Widgets disappear from home screen

    Widgets dissappear after random events (lick/unlock; going home from an app; going to settings...).
    I need to add the same widget once, than remove it, than add it once again and all the widgets reappear. This was an issue in the past. I reported it. It got fixed. Now it's happening again. It doesn't matter if I lock the home screen or not.

    70 votes
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    12 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  3. badge

    Messenger Badge doesn't reset itself, after the messages are read.
    Instead, it continues counting up with every new message I receive.

    5 votes
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    1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  4. Launcher drains battery.

    Launcher drains much more battery than for example Google now launcher.

    67 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Daniel Chu responded

    We have fixed this one in Beta 4. If you notice otherwise, please let us know. Thanks again for your feedback!

  5. No Sound For Notifications

    There doesn't seem to be any sound playing for notifications, but there is vibration alert.

    49 votes
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    completed  ·  23 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Application names near bottom of frequent app drawer is cut off

    Minor issue, I'm on an LG G4, and the names of apps are being minority cut off, might just have to reframe the swipe up middle a bit lower.

    36 votes
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    15 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Daniel Chu responded

    Thanks for the feedback. This problem should be fixed in Beta 2. Could you try again and let us know whether it’s still a problem? The version number for Beta 2 is: 1.0.0.15491

  7. why can't I find this app on the play store?

    when I enter the play store and search for this launcher I don't find anything...

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. annoying message saying "What's New" which is displayed *behind* the Launcher. I think it's a Microsoft Launcher issue because if I change

    Annoying "What's New" message that is displayed behind the Launcher, so I can't interact with it in any way. It takes up half the screen. I believe it's a Microsoft Launcher issue because when I change to the default Start Screen on the phone, the annoying message isn't there. Please help me get rid of the screen. FYI:. the screen is white. it is labelled "What's New". At the bottom it says "Swipe to dismiss". There is a family of four cartoon characters on the page and nothing else.

    1 vote
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    0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
  9. correograph mistake

    Message after clicking on delete button in Arrow Hub: "[...] clous [...]". should mean cloud. German translation: not aviliable.

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. badges number do not clear when you clear new emailtext

    badges number doesn't go away when you clear that message notification

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  11. BUG ON LATEST UPDATE: icon notification count no longer disappear after reading message

    BUG ON LATEST UPDATE 2/2017: badge count no longer disappear after reading message. Works fine before the update.

    3 votes
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    3 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  12. 32 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  13. message badge does not clear even if already read. only clears when deleted

    only the message badge keeps counting up even when there are no unread messages.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  14. Notification badges are stuck and keep counting up without resorting to zero.

    My badges count for messages was at 3 when Arrow updated. Since then the number goes up by one each time I get a new message, but doesn't reset once the message has been read. Badges for all other apps have stopped working altogether.

    1 vote
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    0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.
    We have investigated and found it is a bug since one update of Android Messages.
    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

    Please let’s know if there is other issue.

    Regards,
    Arrow Launcher Team

  15. No badge count

    When grouping apps in the tray at the the bottom of the screen. Badge counts are not displayed. Even when you expand the group. My suggestion would be to show a red dot in the corner of the group app and the badge count once expanded.

    71 votes
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    completed  ·  22 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to Move, Re-Size or Remove Widgets

    Unable to move, re-size or remove widget from widget's screen. Even after holding it for a long time - nothing happens.

    366 votes
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    100 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. shows some notes twice

    If I delete one or some completed notes, the list of active or uncompleted notes shows up some notes twice

    1 vote
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    completed  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Animation Lags When Turning Pages

    When swiping between pages in Arrow, there seems to be a significant lag in the animation.

    372 votes
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    97 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wallpaper Blurs When Pressing Back Button From Apps

    This only seems to occur when using the Widgets screen is set as the Home screen.
    Repro Steps:
    1. Open any app
    2. Click back button to go to Home screen
    3. Observe wallpaper is blurred.

    70 votes
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    completed  ·  16 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →
  20. Overlapping of Pages, Icons and Widgets

    Some users have reported cases of an overlapping between pages, icons and/or widgets in Arrow. If you're seeing this issue, please vote on this post.

    142 votes
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    55 comments  ·  Flag idea as inappropriate…  ·  Admin →
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