Known Issues

← Customer Feedback for Microsoft Launcher

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Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. sign in failed when tried with personal microsoft acount

    Sign in fails when tried with a personal microsoft account

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  2. There should be a Windows Defender available for mobile, to run security scan just like laptop This may solve many of the reported problems!

    Constantly being bumped out of Microsoft account! Always having to log back in.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  3. Failed to retrieve family data

    When going to the Feed, I get an error since February 5th, "Failed to get family data." Locations on the map of my children do not update. If I browse to my account in a browser, I can get their location real time some of the time.

    22 votes
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  4. my microsoft account has been locked

    i haven't even used it yet

    1 vote
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  5. can't sign in to work account

    in the latest version, the sign in to my work account fails. it says it's signed in ok, but if I go to check it says it's signed in as null andy work office365 calendar etc. is not accessible. this was fine in prior versions.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  6. Launcher won't sign in. "Sign in failed"

    Launcher won't sign in.
    "Sign in failed"

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  7. ryansshort77@gmail.com

    1 vote
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  8. can't login microsoft account !!!!

    my account is showing sign in failed from starting

    1 vote
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  9. my phone isn't charging,please assist

    recent key and home key don't work anymore,please help

    1 vote
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  10. bank

    0 votes
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  11. miałem w tym ekranie do dodakowego okna opcje ustawienia do czego miała by być ta strona naprzykłat ta strona ma być pusta ale już niemam

    1 vote
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  12. Nemůžu se přihlásit na účet

    Nemůžu se přihlásit na účet microsoft

    1 vote
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  13. imei

    the imei in my Mobile is "unknown"

    1 vote
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  14. jkotlar308@gmail.com

    Jaroslav Kotlar

    1 vote
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  15. Unable to login to glance widgets using work account

    I am unable to login to the glance widgets using my work account (jackwilliams@microsoft.com). the task widget will just error out directly while the other widgets always direct to enrolling the device (which is already enrolled)

    1 vote
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  16. Ele toda volta funcionalidade normal do aparelho

    Está voltando funcionalidade normal do aparelho

    1 vote
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  17. Clicking on the bottom of the screen does not work after the last update.

    Clicking on the bottom of the screen does not work after the last update.

    1 vote
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  18. Microsoft edge not opening and sign in Microsoft looping on refresh or when already signed in

    edge app not opening and sign in looping on refresh constantly or when already signed in..

    1 vote
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  19. i can not log in with my microsoft account with xx@yahoo.com.vn

    log in fail with email caothetai@yahoo.com.vn

    1 vote
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  20. Work account content shows on glance even after removing work account from device

    work account content shows on glance page even after removing work account from device and launcher

    1 vote
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