Known Issues

← Customer Feedback for Microsoft Launcher

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

  1. My phone not fully connected to my Microsoft account.

    On my notebook with Windows 10 my phone is invisible in the Microsoft account. Yes, the phone is listed there, but I cannot manage it or find its location.

    28 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  2. Microsoft Rewards

    Hello,
     
    I have been using Microsoft Launcher for a year. I used to be able to access the built in Microsoft Rewards features.
     
    However after a recent update, the Microsoft Rewards section displays incorrect Daily Set questions. When I click on the questions they do not update my Microsoft Points. I live in Australia and the questions relate to the American Microsoft Rewards Daily Set.
     
    Is there a way to change the Microsoft Rewards questions to my Australian region? How can I earn points through Microsoft Launcher?
     
    Thanks
     
    Alistair

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  3. I'm trying to sign in with my two accounts on this app and it has an error: Request Id: 87d65140-5c20-402f-8643-cb6a19bdb901

    Request Id: 87d65140-5c20-402f-8643-cb6a19bdb901
    Correlation Id: cb0bc48b-85d9-4067-9f4a-85b520e05d20
    Timestamp: 2020-09-23T13:51:37Z
    Message: AADSTS50020: User account 'cauanzorzenon@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'cb5b7de5-2ef8-4fb2-9600-9feadb91dc45'(Microsoft Launcher) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  4. ms-msa://code=M.R3_BAY.630389f6-ea5c-9d97-4149-570c06a6b6fc&uaid=15391b60ebc94c0ea800cc9c5f481dbe&expires=0

    The scan gone wrong

    ms-msa://code=M.R3_BAY.630389f6-ea5c-9d97-4149-570c06a6b6fc&uaid=15391b60ebc94c0ea800cc9c5f481dbe&expires=0

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  5. kotlarjaroslav4@gmail.com

    Kotlarjaroslav4@gemail.com

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  6. gives no googlekey error

    gives no googlekey error

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  7. jkotlar308@gmail.com

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  8. Failed to retrieve family data

    When going to the Feed, I get an error since February 5th, "Failed to get family data." Locations on the map of my children do not update. If I browse to my account in a browser, I can get their location real time some of the time.

    22 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  9. Launcher won't sign in. "Sign in failed"

    Launcher won't sign in.
    "Sign in failed"

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  10. ryansshort77@gmail.com

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  11. can't login microsoft account !!!!

    my account is showing sign in failed from starting

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  12. my phone isn't charging,please assist

    recent key and home key don't work anymore,please help

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  13. bank

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  14. miałem w tym ekranie do dodakowego okna opcje ustawienia do czego miała by być ta strona naprzykłat ta strona ma być pusta ale już niemam

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  15. Nemůžu se přihlásit na účet

    Nemůžu se přihlásit na účet microsoft

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  16. imei

    the imei in my Mobile is "unknown"

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  17. jkotlar308@gmail.com

    Jaroslav Kotlar

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  18. Unable to login to glance widgets using work account

    I am unable to login to the glance widgets using my work account (jackwilliams@microsoft.com). the task widget will just error out directly while the other widgets always direct to enrolling the device (which is already enrolled)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  19. Ele toda volta funcionalidade normal do aparelho

    Está voltando funcionalidade normal do aparelho

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  20. Clicking on the bottom of the screen does not work after the last update.

    Clicking on the bottom of the screen does not work after the last update.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 … 38 39
  • Don't see your idea?

Known Issues

Categories

Feedback and Knowledge Base

(thinking…)