Known Issues

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Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. Everything in Microsoft switched to spanish. I didn't change it and can't read it to fix it

    Microsoft changed languages on my phone from English to Spanish. I dont speak spanish and can't read it to fix it

    5 votes
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      1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    • Sign in Office 365 account

      why my account office 365 can't sign in Microsoft launcher? What purpose of connection between them? If it's good why I could'nt connect with my account besides Work or School acccounts?

      4 votes
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        0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
      • it depicted sign in for multiple times for accessing all the feature of Microsoft services which is annoying

        it depicted sign in for multiple times for accessing all the feature of Microsoft services which is annoying

        3 votes
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          0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
          • im g ĺ have trouble setting my phone back to factory settings so i can return it to Att. Thank you kindly Tammy l

            im having trouble setting my phone back to factory settings, so i can return this phone

            1 vote
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              0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
            • I don't like Microsoft on pH either,MY ? IS I NEED TO DOWNLOAD IT SAYS I HAVE NO CELLULAR SERVICE,IM USING IT RIGHT NOW

              What you all make me confused! I don't mind notification on my phone but I don't want everything,,?!!

              1 vote
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                0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
              • wtf!

                wtf! i install this app to synch better with my pc and msft hijacks my entire phone front screen? all the folders, app groupings are gone! I didn't approve msft to hijack my phone. just to add a launcher app. this is precisely why nobody uses msft to control their experience unless they have no choice. absolutely terrible.

                plus, msft still hasn't responded to my questions on why my account is in Portuguese. jeez.

                1 vote
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                  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                  • how do I delete this??

                    I want to delete this program
                    how do I do it?

                    1 vote
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                      0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                    • how do i unsync and deactivate this app from my phone?

                      how do i unsync this app from my phone and deactivate it? it's screwing my phone up and I'm not happy at all!!

                      1 vote
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                        0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                      • why can't I use my personal ms account to access office 365? I just purchase the extra space on one drive a and access to office??

                        I just purchased extra space on one drive that comes with Office 365 but i cannot sign in
                        to use that, why?

                        1 vote
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                          0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                        • 不再推送更新了吗?

                          检测更新已无效,只能等待应用商店的更新,严重滞后!

                          1 vote
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                            0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                          • I want to remove ms launcher. your directions did mot help. will you please remotely remove this app?

                            I want to uninstall microsoft launcher. Your instructions on how to do this were very inadequate. Please remotely remove the Microsoft launcher app from my phone.

                            1 vote
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                              0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                              • can not sign in because of sign in button not working

                                sign in step is not done with password.

                                1 vote
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                                  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                                • trying to input correction on email address

                                  trouble with an email account correction

                                  1 vote
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                                    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                                  • unable to change primary alias email of Microsoft account

                                    whenever i try to sign in to the Microsoft launcher, it says to verify primary alias email, but i had put in the wrong email initially so when i try to change it, it says that the account has already been renamed, try again later. this has been going on for the past 3 months.

                                    Please remedy this at the earliest

                                    1 vote
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                                      0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
                                        • launcher search

                                          I have searched used launcher throughout the day and night but for some reason it isn't giving me 100 points today. Are you having technical difficulties with the launcher search.

                                          1 vote
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                                            0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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