Known Issues

← Customer Feedback for Microsoft Launcher

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Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. My phone not fully connected to my Microsoft account.

    On my notebook with Windows 10 my phone is invisible in the Microsoft account. Yes, the phone is listed there, but I cannot manage it or find its location.

    38 votes
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    12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  2. ms-msa://code=M.R3_BAY.630389f6-ea5c-9d97-4149-570c06a6b6fc&uaid=15391b60ebc94c0ea800cc9c5f481dbe&expires=0

    The scan gone wrong

    ms-msa://code=M.R3_BAY.630389f6-ea5c-9d97-4149-570c06a6b6fc&uaid=15391b60ebc94c0ea800cc9c5f481dbe&expires=0

    8 votes
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    4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  3. virus hack phone

    virus hack phone

    6 votes
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  4. Microsoft Rewards

    Hello,
     
    I have been using Microsoft Launcher for a year. I used to be able to access the built in Microsoft Rewards features.
     
    However after a recent update, the Microsoft Rewards section displays incorrect Daily Set questions. When I click on the questions they do not update my Microsoft Points. I live in Australia and the questions relate to the American Microsoft Rewards Daily Set.
     
    Is there a way to change the Microsoft Rewards questions to my Australian region? How can I earn points through Microsoft Launcher?
     
    Thanks
     
    Alistair

    8 votes
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    4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  5. I'm trying to sign in with my two accounts on this app and it has an error: Request Id: 87d65140-5c20-402f-8643-cb6a19bdb901

    Request Id: 87d65140-5c20-402f-8643-cb6a19bdb901
    Correlation Id: cb0bc48b-85d9-4067-9f4a-85b520e05d20
    Timestamp: 2020-09-23T13:51:37Z
    Message: AADSTS50020: User account 'cauanzorzenon@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'cb5b7de5-2ef8-4fb2-9600-9feadb91dc45'(Microsoft Launcher) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

    10 votes
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  6. sign in failed when tried with personal microsoft acount

    Sign in fails when tried with a personal microsoft account

    3 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  7. Microsoft account hates my phone number

    Trying to sync clipboard, so started using Microsoft launcher. However, as it likes to do, my Microsoft account on the phone side logged me out.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  8. kotlarjaroslav4@gmail.com

    Kotlarjaroslav4@gemail.com

    4 votes
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    2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  9. malware

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  10. test b

    test b

    1 vote
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  11. gives no googlekey error

    gives no googlekey error

    3 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  12. Sidar pece

    nin

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  13. Bug

    Bug sistem, can u help me for my android

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  14. Unable to sign in to Microsoft account

    Microsoft login fails

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  15. emails not deleting

    Google not working and can't delete emails on Android phone

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  16. Hocheecherngmaster

    Whoisi.cc

    0 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  17. Every time I try to open home, it launches the browser asking me to login to my work account in app center.

    Every time I try to open home it launches the browser asking me to login to my work account in app center. I logged in, but it says my device needs to enroll to be managed: hint - it is and I have my work account fully setup.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  18. test9

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  19. test c

    test c

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

  20. test b

    test b

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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