Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. double tap to lock screen(timeout so you can use fingerprint to unlock) on lg g5 does not lock just makes the screen go black.

    when I set double tap to lock for a timeout so that I can use the fingerprint to unlock, the screen just goes black. you can touch the screen and hit the home button and get back into the device without having to use fingerprints out a pin. it never actually locks. this is on an LG G5

    33 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      10 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
    • Bing daily wallpaper lock screen

      Whenever I set both the home and lock screen to the Bing daily image, the lock screen never updates the next day, but the home screen does.

      104 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        12 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
      • lock screen notification

        Notifications are not shown on Lock Screen

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
        • I don't know how to change my locks teen wallpaper

          Make it so I can change lockscreen

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
          • Double tap lock screen

            When I use double tap, since it need admin permission, it doesn't let me unlock it with face or fingerprint once I want to (oneplus 5t),it wants password

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
            • Unable to set Bing's wallpapers as Lock screen background on Xiaomi Mi A1

              With the latest updates, on Xiaomi Mi A1 (Android 8.1) I need to manually change Bing's wallpapers every day on the home screen, because Microsoft Launcher doesn't do that automatically as it was supposed to do. And I cannot choose and set a wallpaper for the Lock screen anymore, either.

              Please, fix this.

              0 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
              • How to lock my phone? With password or pattern

                How can i lock my phone? With password or pattern.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                • can't make the fingerprint unlock work(it asks for password) if I lock screen with a Microsoft launcher gesture i. e. Swipe up>lock screen

                  can't make the fingerprint unlock work(it asks for password) if I lock screen with a Microsoft launcher gesture i. e. Swipe up>lock screen

                  in nova launcher there is an option to delay for 5seconds the locking of the screen in order for the fingerprint to work.

                  any ideas?

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                  • lock ads.

                    i did NOT agree to having ads on my lock screen for Facebook i cant tap my screen without hitting it like Wtf Samsung this is stupid get rid of it

                    2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                    • please solve the lock screen issue in Lenovo phones

                      please bring changes in the launcher ..so that Lenovo , Moto users can also put the bing wallpaper as their lock screen wallpaper.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                      • Lock Screen on Asus Z007

                        Hello Microsoft
                        i have one issue about wallpaper on my device.
                        i can't change lock screen on my device asus z007. can you fix it, because i love your unique (unik) launcher. and With Microsoft Launcher my Device feel like new style. Thanks Microsoft. You team Blessed. (terberkati). 😊

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                        • Launcher gets stuck and unable to access overview mode through gestures and launcher settings

                          Launcher gets stuck and is unable to go intooverview mode through pinch gesture. Unable to access launcher settings.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                          • Con Android 8 adesso con il doppio tocco non riesco più ad impostare l app blocca schermo con il mio Huawei. Con Android 7 funzionava

                            Con Android 7 riuscivo a bloccare lo schermo del mio telefono impostando con il doppio tocco l app blocca schermo, adesso che ho aggiornato ad Android Oreo 8 non funziona più se uso Microsoft Launcher se invece uso il launcher nativo funziona perfettamente.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                            • I want to change the lock screen by this luncher, it controls the wallpaper only! it's not available to control the lock screen.

                              I want to change the lock screen by this luncher, it controls the wallpaper only! it's not available to control the lock screen.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                              • When you lock the home screens, you can no longer hard press the icons to access the context menus of each icon.

                                Locking the home screens and movement of icons should not prevent us from accessing the context menu of icons.

                                Many apps provide shortcuts to functions within their apps on the context menus of apps and you are preventing us from accessing this feature.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                • When I lock my cellphone with double tap (with administrator option activated), my cellphone don't can unlock with fingerprint.

                                  When I unlock my cellphone with fingerprint after I lock it with double touch it does not work, forcing me to use my PIN password, rendering the fingerprint unusable. A message appears on the lock screen saying "device has been bloqued by the administrator". The eecreen lock application is the native system and my cellphone is Zenfone 3 Max.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bing wallpaper

                                    Bing wallpaper does not change lock screen wallpaper automatically. Every day we have to change it to bing wallpaper manually.

                                    18 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      3 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                    • lock screen is not working with launcher

                                      MS launcher cannot access the lock screen so Android is powering the lock screen and I can't find a way to fix this. For example in the wallpaper personalization the lock screen is greyed out.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                      • software setup blocked

                                        sometimes app enters in the setup mode (home screen) and there is no way to exit from this status. it is possible to modify app parameters (i.e. setup page works properly) but no way to close it

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Daily wallpaper resets magazine unlock wallpaper on Huawei p9

                                          Lock screen wallpaper should not automatically change to the daily wallpaper.

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 11 12
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base