Known Issues

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  1. this is how we do it baby

    if u ain't willing to die about it don't fight about it

    1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  2. Crashed and lost layout after changing font size

    Changed the font size under phone settings and the Launcher went into first run mode. I was not able to restore my layout, made me lose about two hours until I configured all my stuff again! When restoring it says that the files could not be found.

    1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  3. Back up menu too long in spanish. It only show the fir st words.

    The back up menu choices are too long in spanish. It only show the first words and you can't know witch one to choice.

    1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  4. phone no longer recognizes my SD card after last update

    my phone no longer recognizes my SD card

    1 vote
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  5. when backing up the device to put on an the exact same model isnt working at all, but older backups do work

    when backing up the device to out on another device when its restoring on the same model device it appears to do nothing with the latest backups but older ones work

    1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  6. Backup

    Cloud storage backup fails. Does the backup fail when I lock the home screen? I'm not sure.

    4 votes
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    1 comment  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  7. can't access my bitlocker key, please help!

    how do I access my bitlicker key? im locked out of my laptop.....!

    1 vote
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  8. 1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  9. unable to update samsung cloud

    unable to update samsung cloud. receive error to check network connection but connection is high speed fibre and have tried on 5g connection as well. everything else works on this connection.

    1 vote
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  10. 1 vote
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  11. Incorrect Password. Is the error I get despite entering the correct 1 when loading Launchers backup from device. Any help is appreciated.

    Keeps saying incorrect password despite entering correct 1. Also will not download backup from Cloud either. Backup is from
    Jan. 7th/2020. Thanks. Jay.

    1 vote
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  12. Hi good evening, microsoft launcher back up not working.. kindly check if there's an error thanks microsoft! we love you

    back up launcher not working kindly check if there's an error thanks microsoft! we love you

    1 vote
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  13. the backup requires a more recent version of launcher to restore

    I've upgraded from a Pixel 3 to a Pixel 4. The current version of Launcher is on both phones. I backed up Launcher on the old phone to the cloud. Restoring the cloud backup on the new phone fails with an error indicating a newer version of Launcher is required.

    1 vote
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  14. Security update failure

    After the new installation, the backup file can't installed

    1 vote
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  15. 1 vote
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  16. アイコン

    バックアップをリストアした際に、アイコンフォルダ内のアイコンがすべてグレーとなり、フォルダ内のアイコンをクリックするとフォルダが消滅する。

    2 votes
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    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to restore backups

    When I tried to restore backups from cloud storage, the error message "Unable to get file list" appears.

    Backup is from OnePlus 5.
    Trying to restore on Redmi Note 8 Pro.

    1 vote
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  18. backup contact singular

    On the backup screen, 'contacts' is spelled as 'contact' as in "name, number and email address of your contact"

    1 vote
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  19. backup

    cloudbackup Launchersettings hangs on my devices, even after progress bar hits 100%. no backup possible

    1 vote
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  20. phone taken over by another phone when other phone created a contacts list.

    phone taken over by another phone when the other phone created a contacts list
    I cannot receive calls on my phone.

    1 vote
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