Known Issues

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  1. Restore backup fails, will not restore home screen.

    After restore of backup the home screen is empty, no widget and icons but dock is restored well. Had to reinstall launcher and do all configuration from start to get all in place like before.

    28 votes
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      5 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
    • App icons disappear on version 4.6

      When restoring from cloud or local backups the app icons added on a page disappear.

      28 votes
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        6 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
      • incorrect password for restore backup

        want to recover password for backup

        1 vote
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          0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
        • apps and widgets disappear

          Microsoft launcher crashes constantly. the entire home screen becomes blank or sometimes only the apps show up and the widgets are hidden but they are still on screen but you can't tap them. I've tried rebooting in that does not help the only way is to uninstall and reinstall and then it's only a matter of time before it happens again. I've tried factory resetting in the problem continues to persist.

          1 vote
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            0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
          • The background image is not restored.

            I try restore setting after reset my phone.
            This worked fine except background image.
            Please check this bug.

            1 vote
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              0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
            • Failed to get backup filed.

              I recently restored my phone and went to restore my notes and it failed to upload them.

              1 vote
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                0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
              • can't import current layout to Microsoft launcher. Android 8.0

                i installed Microsoft launcher, but no matter what i do, it does not get the icon distribution and layout of the current launcher, in such a way o will need to reposition every icon again.

                1 vote
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                  0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                  • fix

                    multiple

                    1 vote
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                      0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                    • Backup

                      Backup seems to be taking a long time and then it timed out.

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                        0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                      • backup

                        Backup seems to take a long time.

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                          0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                          • Backing up of note hasn't been successful instead I always get errors. please help

                            Backing up of note hasn't been successful instead I always get errors. Please help me out

                            1 vote
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                              0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                            • recent documents

                              new documents are not shown in
                              recent menu page !!!

                              1 vote
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                                0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                              • backups do not save the opacity and blur settings. when I restore from a backup, those settings are not restored.

                                I have backed up my settings, but when I go to restore them the capacity and blur settings for the homepage are not restored from a backup, they seem to be set back to the default.

                                6 votes
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                                  1 comment  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                • No back up found despite backing up my previous phone

                                  Back up not found despite successful backup in my last phone.

                                  1 vote
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                                    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Restoring from backup causes visual glitches

                                    After restoring from backup, some visual elements seem to go slightly off the screen, for example, the header where the user's profile picture is shown has a misplaced blurred background.

                                    1 vote
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                                      0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Launcher backup never completes even though I have space on my onedrive. Can someone help.

                                      Launcher backup never completes even though I have space on my onedrive. I plan on changing the phone but if the backup restore does not work. Than I cannot do anything. Can someone please help me out and fix it.

                                      1 vote
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                                        0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Restoring Notes backup fails

                                        Restoring Notes backup fails. I've got some important notes backed up but restoring them from. The cloud fails. I get an error message saying that "Failed to get backup file".

                                        7 votes
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                                          0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
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