Known Issues
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Failed to create a Cloud Backup
I can't perform a cloud backup. The screen keeps loading for hours, and nothing happens. To optimize, I tried to check only the option to save the existing settings in order to make the backup lighter, but it didn't work.
10 votes -
critical error 9 while backuping
Critical error 9 while backup, tocken invalid
1 vote -
1 vote
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I can't restore backup of settings as version of launcher on Android 11 is lower than version on 10.
I am trying to migrate to new phone. Both have latest launcher. Point version on Android 11 is lower thank Android 10 so it won't allow restore of settings etc.
1 vote -
I can't backup my settings to cloud...
Can't backup my settings of Microsoft Launcher.
1 vote -
desaparecieron las copias de seguridad de la configuración del launcher
copias de seguridad perdidas
1 vote -
apps vanish
Apps manually added in homescreen disappear after the launcher crashes and phone restart and is replaced by the default apps set by launcher. Restoring my back ups doesn't solve it.
1 vote -
1 vote
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Firefox links disappear
I pinned links from mozilla Firefox as icons in folders on the homescreen.
I backup the launcher in the cloud. When I restore it, all links in folders are gone.
Super annoying.1 vote -
3 votes
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1 vote
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unable to restore backup due to version
I had to reset my phone, and backed up Launcher prior to doing so. I am now trying to restore from backup, but getting an error that I need to update the version. I pulled the latest from the Play store, but it still is an older version.
1 vote -
Dock not backing up properly to cloud storage
If I back up my home screen to cloud storage, and I save my settings, and widgets only, (Not my wallpaper), and I restore the backup, the apps that I had in the dock before I restored the backup are mixed up, and many are missing, which means I have to rearrange my dock again.
1 vote -
when I restore from backup either from cloud or local storage the icon arrangement resets.
When ever I restore from backup either from cloud or from local storage the icon arrangement resets to default. the backup doesn't not remember saved icon arrangement.
1 vote -
Frozen
Backup hardware is delaying notification badges to proceed appropriately
1 vote -
Bonjour Microsoft Team ! Lorsque j'essaie de restaurer Microsoft launcher. la restauration est incomplète. j'ai essayé à plusieurs reprises
Bonjour Microsoft Team !
Lorsque j'essaie de restaurer Microsoft launcher. la restauration est incomplète. j'ai essayé à plusieurs reprises mais le problème persiste toujours !1 vote -
1 vote
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backup does not save shortcuts
I use FX File Explorer by NextApp, Inc. It has feature to create shortcuts to any other normally accessable folder and put these shortcuts on the home screen. When I run MS Launcher Backup and then Restore, these shortcuts (and any Launcher folders they may be in) do not restore. I do not know if this is problem with MS Launcher or FX. I am sending them a copy of this report. Thank you for looking into this.
1 vote -
backup
Every time the Automatic backup runs once it is completed I have to do a restore as the home page wigets are gone.
1 vote -
I am having problems backing up my MS LAUNCHER SETTING to my cloud. I CAN DO A LOCAL BACKUP, but my cloud backup fails. I have tried 3xs.
I am having problems backing up my MS LAUNCHER SETTING to my cloud. I CAN DO A LOCAL BACKUP, but my cloud backup fails. I have tried 3xs.
1 vote
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