Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Restore backup fails, will not restore home screen.

    After restore of backup the home screen is empty, no widget and icons but dock is restored well. Had to reinstall launcher and do all configuration from start to get all in place like before.

    73 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    18 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  2. folder icons

    folder icons are not saved when using backup and restore. I restored my settings this morning and my folder icons are missing

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  3. Backups

    Icon customization on multiples is not maintained in the backup.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  4. backup

    Al hacer una copia de seguridad no se puede distinguir entre copia local y copia en OneDrive. El cuadro de diálogo queda cortado y no se puede leer.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  5. my text messages are gone. why?

    My text messages are all gone. IDK why. How do i restore them?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  6. backups

    So i have a tablet and a phone both with microsoft launcher on. On the tablet i have a different home screen to the phone. When i backup the launcher settings on the tablet it overrides the backups of the launcher on the phone. When saving the backups for ms launcher can it please save device info in the name of the backup and not overwrite the old backups. cheers

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  7. Not able to restore the launcher settings

    I have taken the backup of my launcher settings but I am not able to download them

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  8. 备份还原

    本地还原备份的桌面,我输入我备份时候设置的密码和账号密码都提示密码出错,我真的不知道,,请问密码到时是多少?我好生气,备份了不能还原,那么多设置和布局都没了

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  9. my phone keeps breaking up in calls

    my phone keeps breaking up on call

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  10. what the fuck did you guys do to my phone!? you changed all the settings

    I want to definitely restore my phone to the way it was before!

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  13. uygulama ara cubugunu kaldirmak istiyorum kaldiramiyorum ve o sag ust bölgede ayarlar bölumu var o bölumude kapatamiyorum yardim edin

    uygulama ara cubugu var yukarida ve onun yanindada uygulama ayarlari ve gizli uygulamalar kisa yolu var gorunuyor o ayari kapatmak istiyorum yardin lutfen

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  14. where did my pictures and other things go? Sorry I am no tech person when it comes to this. Thank you

    where did my pictures and other stuff go? And how do I access them? Sorry, but I am no tech person. Thank you.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  15. I agree this App Sucks. No App should cause an issue.

    Microsoft Launcher sucks. I have never had an App take over my phone.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  16. When restoring my personalized setting from oneplus-5 to xiaomi mi 8 shows restore failed both cloud & local

    When restoring my personalized setting from oneplus-5 to xiaomi mi 8 shows restore failed both ways cloud and local

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  17. I need help recovering a deleted video. it appears to have been deleted on 3/18/2019

    I need help recovering a deleted video it appears to have been deleted on March 18, 2019

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  19. Backup restore not matching source

    Backing up in Samsung s7 edge, restoring in Samsung s9+, some widgets appear in different places, some of them with incomplete parts.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
  20. I can't import a previous design from another launcher.

    I can't import a previous design from another launcher.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 16 17
  • Don't see your idea?

Known Issues

Feedback and Knowledge Base