Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. blank homescreen

    If you are on your homescreen with your arranged apps and you open appdrawer and then turn the screen with your button off. the homescreen will be blank and unclickable after waking the phone up. you have to open appdrawer again to make the homescreen work normal again.

    12 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
    • The animation when opening the app drawer is bad. Use one that follows your finger like the Galaxy S8 & 9 homescreen. They are so smooth

      The animation when opening the app drawer is bad. Use one that follows your finger like the Galaxy S8 & 9 homescreen. They are so smooth

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
      • Moving an app to a folder in the app drawer keeps the original shortcut to the app.

        When moving an app into a folder within the app drawer, the user may find that the app will move into the folder but will also stay in the app drawer as well. The app drawer will not update to properly reflect the user's changes until the Microsoft launcher is restarted within the launcher settings.

        2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
        • Secure Folder Apps Showing double on apps screen

          The issue is that apps such as gallery and play store that I have locked in the secure folder are showing double on the apps page. I really need this issue addressed as soon as possible before I get frustrated and have to delete the wonderful app which you guys have developed.

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
          • When bottom drawer is open after swipe up -> You press lock -> when you unlock again it is stuck with bottom drawer open. can't do anything.

            When bottom drawer is open after swipe up -> You press lock -> when you unlock again it is stuck with bottom drawer open. can't do anything.

            I can share screenshot if needed, produce issue again. it is a sure issue which needs fixing.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
              • I can't find Google Play Store App to add to home screen?

                I can't find Google Play Store App to add to home screen? I have a ZTE BLADEZ MAX.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                • Can't access playstation app from menu

                  I have to go to the google play store to open the playstation app. that's really dumb.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                  • App force closes frequently when coming back to home screen

                    App force closes frequently when coming back to home screen

                    2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                    • alphabetical list

                      When the app list is displayed alphabetically, the top letter of the highlighted bar on the right is hidden behind the search bar and not accessible before the letter is un-highlighted. Boo

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                      • app button gone

                        I accidently deleted the app button in my tray and I can't find it or re add it so I can't get apps that aren't on my pages anymore.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                        • back button

                          If i open any app from app drawer, once i exit app using back button , i land up in desktop. I want to land up in app drawer again.

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                          • App icons are duplicated when in a folder in app drawer

                            When apps are added in a folder in the app drawer and they get updated (this is especially the case for Microsoft apps) they are added to the drawer, without removing them from the folder. Adding them into the folder creates another icon for the same app. This way I had 3 icons for word, 3 icons for PowerPoint, 2 icons for onedrive,...

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                              • ordering app drawer's folders

                                Can't reorder app drawer's folders.
                                I've so many applications that I had to create many folders so to clarify my apps by subject but now my folders are ordered in the order of creation. I now would want those folders to be ordered alphabetically but I've found no way to do so. If I try to move a folder the launcher gets me to my main screen and I can't just move it some place else within the app drawer.
                                Please implement the possibility to automatically order folders alphabetically or by customized order.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                • order folders in drawer

                                  ordering drawer's folders seems impossible.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Drawer Folder Arrangement Issue

                                    I cannot re-arrange nor auto arrange the folders in the dock automatically, this shouldn't be an issue but it's an annoying issue that either I just can't seem to figure out or there's really currently no option to re-arrange or auto arrange alphabetically.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I deleted the app button on home screen by accident. how do I get it back?

                                      lost app button 9n home screen. how do I get it back?

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                      • swiping down on the app drawer not very responsive.

                                        when the app drawer is opened and I try to swipe down to get it away it takes a couple of tried for it to register.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                        • app drawer takes too long to load

                                          It takes too long to open the app drawer. whenever I try to open it, the loading screen keeps playing for 2-3mins before showing all apps.

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 48 49
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base