Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. pinning shortcuts to homescreen

    Pinning file (.pdf,.jpg,etc.) shortcuts to the homescreen will create the icon there, but tapping the icon fails to open anything. Edge webpage shortcuts do pin and work correctly. Any other files pinned to homescreen via the default file manager, will appear there but not function.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. 卡片页刷新

    笔记卡片刷新后旧笔记会不显示

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Contact merging deletes contacts.

    After merging duplicate contacts through Google, all of my phone's contacts were deleted!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. document Feed doesnt Update itself

    The document feed doesnt show the newest files. i have to start it manually to make show it correctly.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. in the search option I select to search for documents, but it does not work, I can not find any document

    in the search option I select to search for documents, but it does not work, I can not find any document

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Will not open downloaded content

    pictures and videos downloaded will not open from pull down menu

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. shortcuts for files like pdfs are not working

    Shortcuts for files on the home screen are not working. For example, PDF shortcuts are not working. This just happened recently.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Documents don't show up in feed after update.

    OneDrive document don't show up in feed after update.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Documents page not showing onedrive files

    The documents page used to show all my recent onedrive files. However, recently, it's only showing files on my device, and I can not see any onedrive files anymore?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. File manager PC file transfer

    I'm using 'file manager' of MS.
    connect PC on network, and download .jpg files.
    I can download only each 1 file successfully, but I can't 2 files or more.
    "pages not work.", "ERREMPTYRESPONSE"

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Documents

    Documents tab now empty and will not sync.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. I can not open word document countinm on pc not ingen happens my office 365 word dont open and edge dosent open the online version

    Can not open word document frome my Android luncher to open on my pc the phone is linked

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. I used to have a page with my documents, I don't see the option now to add it. please help.

    I once had a page that was entirely for documents, it would show my PDFs and Docs. Now I don't find the option to add it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Document Card Launcher crashes when I try to share or upload documents. please fix.

    Document Card
    Launcher crashes when I try to share or upload documents.
    please fix.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shortcut made from My Files does not open

    Documents shortcuts (made from My Files app) does not open on home screen.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. i can not see saved word or excel file is my mobile which is saved in my laptop

    i can not see ms word or excel files in my android mobile which is saved in my computer

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. nada de novo só muda os temas porque?

    o app sempre está atualizado mas não vejo nada de interessante só muda os temas sejam mais criativos

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. The documents feed isn't showing anymore after I updated the app to the latest version.

    The documents feed isn't showing anymore after I updated the app to the latest version.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base