Known Issues

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  1. 'Microsoft Launcher has stopped!'

    After getting updated, Microsoft Launcher has stopped several times while closing any application. I might have been facing the problem since new feature, Cartona, was added; and I suppose the launcher takes more memory (RAM) than before. Most of the MS Launcher's users use custom ROM because of their obsolete phone; and as they have low ram, your team should design the launcher so preciously that users could be able get best performance with low memory. However, it must be the best launcher on the internet otherwise.

    7 votes
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      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    • update from HockeyApp throwing error saying a conflicting package exists so the update can't be completed

      I keep getting popups from the HockeyApp saying there is an update. When I try to install it I get an error about there being a conflicting application and the install fails. I can share a screen shot if needed.

      4 votes
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        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
      • VPN causes Microsoft services (like Cortana, Outlook etc) to malfunction

        I am by default running a VPN connection on my LG V30 with android 8.0, but this seems to not go well with Microsoft services like Cortana or Outlook and so forth. WTH!? To grab my mails, or using Cortana, I would need to disable VPN!
        Please fix this ASAP!

        2 votes
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          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
        • the background process is taking nearly 255 ram usage. Taking all of my space. What the heck?? Drains out battery faster

          Its taking 255 mb of ram usage which is taking all of my ram usage and only left with 127 mb or ram. Battery is draining out like never before. overall the app is great the performance is so embarassing 255 or ram usage in background, never seen like this before

          5 votes
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            1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • Battery use over 75%, launcher caused phone to run through whole battery in 7 hours. Vodafone Smart Platinum 7.

            Battery use over 75%, launcher caused phone to run through whole battery in 7 hours. Vodafone Smart Platinum 7.

            1 vote
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              0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
            • when swiping down to search bar it lags a little every time...great launcher by the way

              when swiping down to search bar it lags a little every time...great launcher by the way

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                0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • El launcher intenta ver las aplicaciones recientes en mi dispositivo y se queda pegado por mucho tiempo y cada vez me estresa mas

                  Se queda pegado y no me deja hacer nada ya que el launcher intenta ver las aplicaciones recientes justondespuesnde desbloquear el celular y no me deja hacer nada y se traba mucho >:/

                  1 vote
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                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • sound notifications stop working

                    a few weeks ago my sound notifications continuously stop working. they work for a little while then stop, the only way to get them to start working again is to restart my phone. I was having to restart my phone 3 or 4 times a day, just to get the sound notifications to start working again. I installed Nova Launcher and my sound notifications work fine. I've tried uninstalling and then reinstalling the Microsoft launcher, but that didn't help, the sound notifications still continue to continuously stop working. I guess I will just keep using the Nova Launcher until hopefully…

                    1 vote
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                      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • voir machin bouffe 8% de la batterie, plus que l'écran ! vous allez faire quoi pour que je ne désinstalle pas ?

                      voir machin bouffe 8% de la batterie, plus que l'écran ! vous allez faire quoi pour que je ne désinstalle pas ?

                      1 vote
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                        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • voir machin bouffe 8% de la batterie, plus que l'écran ! vous allez faire quoi pour que je ne désinstalle pas ?

                        voir machin bouffe 8% de la batterie, plus que l'écran ! vous allez faire quoi pour que je ne désinstalle pas ?

                        1 vote
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                          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                        • To Do feed not syncing consistently either with wunderlist or Microsoft account.

                          To Do feature in the daily feed (swipe from left) doesn't sync well either with wunderlist or Microsoft account

                          1 vote
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                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                          • Home screen freezes after wake up. Persistent problem sincd early iteration.

                            Intermittent home screen freezing / app unresponsive after phone wake up. Has been a reoccurring problem as long as I can remember.

                            1 vote
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                              0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                            • 45199 will not install on android

                              45199 downloads, but can't install on android.

                              1 vote
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                                0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • App hangs when clearing/closing all apps

                                  App hangs when clearing all apps from task / open apps screen (right button then close all). Hangs on Black screen or background before home screen app icons reappear.

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                                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Since the last update comes always the message after another app was clo7sed - restart the device to take over the resolution..please check

                                      Since the last update comes always the message after another app was closed - restart the device to take over the resolution pls check and fix it quickly I love thise Lunger

                                      1 vote
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                                        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • HTC M9 1. 當我解鎖時,會重新啟動launcher 2.當我關閉相機時,會重新啟動 3 更新後反應速度變很慢。


                                        當我解鎖時,會重新啟動launcher.

                                        當我關閉相機時時,會重新啟動launcher.
                                        3最新更新以後,反應速度變慢。

                                        1 vote
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                                          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Launcher causing Outlook App to errors and close

                                          Just installed Microsoft Launcher app and now Everytime I open the Outlook App, the Outlook App errors out and closes. already forced stopped and cleared cache. no luck

                                          1 vote
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                                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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