Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. home screen freezes and the launcher has to be force stopped

    Home screen freezes and the app needs to be force stopped

    25 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    • por favor me ajudem... A parte das notícias não vai para português eu já mudei o (mercado de notícias) e não vai ???

      não quer ir para o Brasil as noticias já mudei o mercado de notícias e não vai !!!???

      34 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        12 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
      • app won't load. then crashes my phone and have to restart my phone.

        the app don't load, then crashes my phone and I have to restart my phone.

        4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
        • Delay when unlocking device

          Delay when unlocking device

          18 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • Sometimes the homescreen is empty

            Sometimes the homescreen is empty when hitting the homebutton, opening and closing the app drawer resolves the issue

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
            • launcher

              Launcher is Crashing after the new Beta Update & Widgets will go Often On & Off.
              coming to Folder the icons in the folder are not Aligned.

              5 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
              • poor perf and frequent hangs with this latest build (4.5.0.39810)

                it's not just my imagination, either: Android keeps giving me warnings that Launcher is causing the phone to run slowly, use excessive battery, etc. This behavior started just recently.

                2 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • BlackBerry KEYone keyboard scrolls launcher too fast

                  On the BlackBerry KEYone, the physical keyboard doubles up as a trackpad that allows scrolling through screens. Trouble is, in the Microsoft Launcher, this scrolling occurs too fast, and by using this feature of the phone you simply end up immediately scrolling to the end or the start of your home layout.

                  Please can support for the KEYone be added?

                  4 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • lost widgets

                    All widgets randomly lost after a reboot. Won't restore from backup. This is the second time in a week. Relatively new user... will have to abandon launcher if not resolved. Takes way too much time to set up the widget set I use.

                    685 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      176 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Battery

                      Microsoft launcher Draining battery too much.i charged battery 100% but in 15 minutes it battery drain 72% so please solve this problem immediately.

                      4 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • App tweeling vanuit Android werkt niet binnen de UI van launcher.

                        App tweeling van Android functioneert niet binnen de UI van Launcher.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can't even leave feedback

                            Can't leave feedback. Switches to cortana.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                            • When I exit an app and try to go to home, there is a 5-6 second freeze where my screen is blank, then it loads the screen. This is new.

                              When I exit an app and am returning to my home screen, there is a 5-6 second gap where my home screen is blank, only showing the background, and then loads in. This is new and was not happening before.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • search bar overlap with my top row of app

                                search bar overlaps with my top row of app. this should not be possible.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • loading of home screen super slow after a while

                                  after my phone has been idle for a while or I haven't been on the home screen for a while, it will take a while to until it is loaded. I will just see the wallpaper until then. load time can be 5-8 seconds. this issue has been around for a while (a couple months probably). I am an employee of Microsoft, feel free to ping me.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • made my phone go into a loop of screen off, your wallpaper, screen off, your wallpaper.

                                    the Gui interface crashed after the first time the screen went off without reason (30 min before it is supposed to go off)
                                    then your apps wallpaper showed then the screen went off and on again only displaying the wallpaper without responding to input and continued the on and off cycle.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • battery

                                      since few updates i noticed an increase of battery usage of Launcher

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Launcher still keeps crashing on Huawei Mate 9 Pro. Both launcher and phone is fully updated. This have been reported for months.

                                        Launcher crashes keeps crashing on Huawei Mate 9 Pro. Both launcher and phone is fully updated. Issue been there as long as Ive used this phone, so over a year.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • my battery draining too much after installing it.

                                          my battery is draining too much after installing it.

                                          2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 52 53
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base