Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

← Known Issues

Launcher keeps crashing

Since latest build, Launcher keeps crashing and Android reverts to default launcher.

211 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Tony shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

35 comments

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Flag as inappropriate

    whenever I back to direct home screen from any app my phone switched automatically in phone launcher please fix it

  • Anonymous commented  ·   ·  Flag as inappropriate

    Seems like any time the launcher gets foregrounded, it crashes and resets. I'm running on a S21 Ultra with Android 11. When I look at logcat in real time, I see the following:

    02-14 20:36:40.203 E/WindowManager(1233): win=Window{aeebcce u0 com.microsoft.launcher/com.uservoice.uservoicesdk.activity.ForumActivity} destroySurfaces: appStopped=true win.mWindowRemovalAllowed=false win.mRemoveOnExit=false win.mViewVisibility=8 caller=com.android.server.wm.ActivityRecord.destroySurfaces:5203 com.android.server.wm.ActivityRecord.destroySurfaces:5184 com.android.server.wm.ActivityRecord.notifyAppStopped:5243 com.android.server.wm.ActivityRecord.activityStopped:5871 com.android.server.wm.ActivityTaskManagerService.activityStopped:2578 android.app.IActivityTaskManager$Stub.onTransact:2201 android.os.Binder.execTransactInternal:1195

  • 英雄不问处处 commented  ·   ·  Flag as inappropriate

    I had the same issue. Further debugging revealed that the issue happens because I had enabled "force allow apps on external storage" a while ago. As a result Launcher was getting installed on removable media (SD card). When the device was entering in deep sleep it would unmount the storage (that is my guess) causing app to crash

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same issues as other people have voiced. Screen freezes. Bounces me off games that then goes back to the start. Resets all my settings for keyboard and predictive text. Very annoying. And if chatting on the phone sometimes stops the phone call mid conversation 🙄

  • Anonymous commented  ·   ·  Flag as inappropriate

    The launcher freezes all the times, even a few days in the same day and it's impossible to use it unless I force stop the app and also I use double tap to put the device to sleep but it keeps asking me to give accessibility permission all the time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    it's been happening to me since sometime after I installed the May 7th 2020 update. although I don't use the Samsung One UI launcher, I noticed that launcher installed an update sometime around when Microsoft launcher started crashing. It might have just been a coincidence, and to be clear I never use the Samsung one UI launcher, but I can't uninstall the Samsung launcher to take that out of the equation.

← Previous 1

Known Issues: Performance

Categories

Feedback and Knowledge Base

(thinking…)