Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

failed to create backup file

trying to backup to cloud gives error 'failed to create backup file'

12 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        After the latest update, neither a backup is created nor a backup which was already there, is restored. Also when I switch off/on the phone or restart the phone, some app icons vanish from the screen! Please fix the bug.

      • Paul O'Malley commented  ·   ·  Flag as inappropriate

        It seems to be tied to the backup of personalised settings. Unchecking the settings checkbox allows the backup to occur.

      Known Issues: Backup Restore

      Feedback and Knowledge Base