failed to create backup file
trying to backup to cloud gives error 'failed to create backup file'
clearing the Personal settings box did not work for me
After the latest update, neither a backup is created nor a backup which was already there, is restored. Also when I switch off/on the phone or restart the phone, some app icons vanish from the screen! Please fix the bug.
Paul O'Malley commented
It seems to be tied to the backup of personalised settings. Unchecking the settings checkbox allows the backup to occur.