Known Issues

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  1. Notification badge for Android Messages doesn't clear.

    The notification badge for Android Messages doesn't clear and continues to increment even after messages have been read.

    2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks for your feedback.
      We have investigated and found it is a bug since one update of Android Messages.
      But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

      Please let’s know if there is other issue.

      Regards,
      Arrow Launcher Team

    • Android Messages badge count will not reset

      The former Google Messenger app will show messages as unread after reading new messages. Upon further investigation, I found the messages are coming into the OEM messaging app too. After opening and closing the LG messenger app, the badge will clear on the Android Messages icon, which is set as my default messenger and is in the bottom dock. This issue started about two updates ago - coincidentally about the same time Google changed the name of their app in an update. I am using an LG V10 running 6.0.

      12 votes
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        5 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks for your feedback.
        We have investigated and found it is a bug since one update of Android Messages.
        But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

        Please let’s know if there is other issue.

        Regards,
        Arrow Launcher Team

      • correograph mistake

        Message after clicking on delete button in Arrow Hub: "[...] clous [...]". should mean cloud. German translation: not aviliable.

        1 vote
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          completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Daily Bing wallpaper

          Daily Bing's wallpaper doesn't change automatically.

          326 votes
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            60 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 31 votes
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              8 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for your feedback.
              We have investigated and found it is a bug since one update of Android Messages.
              But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

              Please let’s know if there is other issue.

              Regards,
              Arrow Launcher Team

            • Laggy (animation, launching apps, etc.)

              Animations are oftem not fluid enough to complement the UI. It sounds like a minor issue but this sort of attention to detail gives a subconscious attractive feeling like IOS devices do

              313 votes
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                78 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
              • The unread count badge

                My unread count badge is at one and I deleted all my messages and opened and closed the app and it's still there.

                102 votes
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                  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • No badge count

                  When grouping apps in the tray at the the bottom of the screen. Badge counts are not displayed. Even when you expand the group. My suggestion would be to show a red dot in the corner of the group app and the badge count once expanded.

                  69 votes
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                    completed  ·  18 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Overlapping of Pages, Icons and Widgets

                    Some users have reported cases of an overlapping between pages, icons and/or widgets in Arrow. If you're seeing this issue, please vote on this post.

                    138 votes
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                      53 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Unable to Move, Re-Size or Remove Widgets

                      Unable to move, re-size or remove widget from widget's screen. Even after holding it for a long time - nothing happens.

                      363 votes
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                        98 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Launcher drains battery.

                        Launcher drains much more battery than for example Google now launcher.

                        63 votes
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                          10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • unread messages count in the icon is not removed even if there is no unread messages. it just keeps increasing when there is a new message.

                          the messages unread count on the icon keeps increasing And is not removed when you read messages. you need to delete the message to remove the unread messages count

                          1 vote
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                            0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for your feedback.
                            We have investigated and found it is a bug since one update of Android Messages.
                            But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                            Please let’s know if there is other issue.

                            Regards,
                            Arrow Launcher Team

                          • messaging notification icon counter reset

                            the counter for the messaging app will not reset after checking the message, and continues to count up when new messages are received.

                            1 vote
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                              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for your feedback.
                              We have investigated and found it is a bug since one update of Android Messages.
                              But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                              Please let’s know if there is other issue.

                              Regards,
                              Arrow Launcher Team

                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for your feedback.
                                We have investigated and found it is a bug since one update of Android Messages.
                                But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                Please let’s know if there is other issue.

                                Regards,
                                Arrow Launcher Team

                              • BUG ON LATEST UPDATE: icon notification count no longer disappear after reading message

                                BUG ON LATEST UPDATE 2/2017: badge count no longer disappear after reading message. Works fine before the update.

                                1 vote
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                                  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for your feedback.
                                  We have investigated and found it is a bug since one update of Android Messages.
                                  But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                  Please let’s know if there is other issue.

                                  Regards,
                                  Arrow Launcher Team

                                • Notification badges are stuck and keep counting up without resorting to zero.

                                  My badges count for messages was at 3 when Arrow updated. Since then the number goes up by one each time I get a new message, but doesn't reset once the message has been read. Badges for all other apps have stopped working altogether.

                                  1 vote
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                                    0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thanks for your feedback.
                                    We have investigated and found it is a bug since one update of Android Messages.
                                    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                    Please let’s know if there is other issue.

                                    Regards,
                                    Arrow Launcher Team

                                  • badges number do not clear when you clear new emailtext

                                    badges number doesn't go away when you clear that message notification

                                    1 vote
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thanks for your feedback.
                                      We have investigated and found it is a bug since one update of Android Messages.
                                      But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                      Please let’s know if there is other issue.

                                      Regards,
                                      Arrow Launcher Team

                                    • Android messages notification not updating

                                      after the app's name change, the notification count is not getting updated.

                                      1 vote
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                                        0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for your feedback.
                                        We have investigated and found it is a bug since one update of Android Messages.
                                        But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                        Please let’s know if there is other issue.

                                        Regards,
                                        Arrow Launcher Team

                                      • badge

                                        Messenger Badge doesn't reset itself, after the messages are read.
                                        Instead, it continues counting up with every new message I receive.

                                        1 vote
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                                          0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thanks for your feedback.
                                          We have investigated and found it is a bug since one update of Android Messages.
                                          But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                          Please let’s know if there is other issue.

                                          Regards,
                                          Arrow Launcher Team

                                        • message badge does not clear even if already read. only clears when deleted

                                          only the message badge keeps counting up even when there are no unread messages.

                                          2 votes
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                                            1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for your feedback.
                                            We have investigated and found it is a bug since one update of Android Messages.
                                            But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                            Please let’s know if there is other issue.

                                            Regards,
                                            Arrow Launcher Team

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