Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. Daily Bing wallpaper

    Daily Bing's wallpaper doesn't change automatically.

    327 votes
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      60 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Overlapping of Pages, Icons and Widgets

      Some users have reported cases of an overlapping between pages, icons and/or widgets in Arrow. If you're seeing this issue, please vote on this post.

      139 votes
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        53 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • The unread count badge

        My unread count badge is at one and I deleted all my messages and opened and closed the app and it's still there.

        103 votes
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          34 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Unable to Move, Re-Size or Remove Widgets

          Unable to move, re-size or remove widget from widget's screen. Even after holding it for a long time - nothing happens.

          365 votes
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            99 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • correograph mistake

            Message after clicking on delete button in Arrow Hub: "[...] clous [...]". should mean cloud. German translation: not aviliable.

            1 vote
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              completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 31 votes
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                8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for your feedback.
                We have investigated and found it is a bug since one update of Android Messages.
                But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                Please let’s know if there is other issue.

                Regards,
                Arrow Launcher Team

              • Laggy (animation, launching apps, etc.)

                Animations are oftem not fluid enough to complement the UI. It sounds like a minor issue but this sort of attention to detail gives a subconscious attractive feeling like IOS devices do

                313 votes
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                  78 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • No badge count

                  When grouping apps in the tray at the the bottom of the screen. Badge counts are not displayed. Even when you expand the group. My suggestion would be to show a red dot in the corner of the group app and the badge count once expanded.

                  69 votes
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                    completed  ·  18 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Launcher drains battery.

                    Launcher drains much more battery than for example Google now launcher.

                    63 votes
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                      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • BUG ON LATEST UPDATE: icon notification count no longer disappear after reading message

                      BUG ON LATEST UPDATE 2/2017: badge count no longer disappear after reading message. Works fine before the update.

                      1 vote
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                        0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks for your feedback.
                        We have investigated and found it is a bug since one update of Android Messages.
                        But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                        Please let’s know if there is other issue.

                        Regards,
                        Arrow Launcher Team

                      • Notification badges are stuck and keep counting up without resorting to zero.

                        My badges count for messages was at 3 when Arrow updated. Since then the number goes up by one each time I get a new message, but doesn't reset once the message has been read. Badges for all other apps have stopped working altogether.

                        1 vote
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                          0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for your feedback.
                          We have investigated and found it is a bug since one update of Android Messages.
                          But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                          Please let’s know if there is other issue.

                          Regards,
                          Arrow Launcher Team

                        • badges number do not clear when you clear new emailtext

                          badges number doesn't go away when you clear that message notification

                          1 vote
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for your feedback.
                            We have investigated and found it is a bug since one update of Android Messages.
                            But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                            Please let’s know if there is other issue.

                            Regards,
                            Arrow Launcher Team

                          • badge

                            Messenger Badge doesn't reset itself, after the messages are read.
                            Instead, it continues counting up with every new message I receive.

                            1 vote
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                              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for your feedback.
                              We have investigated and found it is a bug since one update of Android Messages.
                              But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                              Please let’s know if there is other issue.

                              Regards,
                              Arrow Launcher Team

                            • message badge does not clear even if already read. only clears when deleted

                              only the message badge keeps counting up even when there are no unread messages.

                              2 votes
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                                1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for your feedback.
                                We have investigated and found it is a bug since one update of Android Messages.
                                But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                Please let’s know if there is other issue.

                                Regards,
                                Arrow Launcher Team

                              • No Sound For Notifications

                                There doesn't seem to be any sound playing for notifications, but there is vibration alert.

                                43 votes
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                                  completed  ·  22 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Animation Lags When Turning Pages

                                  When swiping between pages in Arrow, there seems to be a significant lag in the animation.

                                  369 votes
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                                    96 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Wallpaper Blurs When Pressing Back Button From Apps

                                    This only seems to occur when using the Widgets screen is set as the Home screen.
                                    Repro Steps:
                                    1. Open any app
                                    2. Click back button to go to Home screen
                                    3. Observe wallpaper is blurred.

                                    69 votes
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                                      completed  ·  15 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Application names near bottom of frequent app drawer is cut off

                                      Minor issue, I'm on an LG G4, and the names of apps are being minority cut off, might just have to reframe the swipe up middle a bit lower.

                                      34 votes
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                                        14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Recet apps are not working correct

                                        The recent apps are not working correct. A launched app appears there, but it's dismissed after a short time. Then only the options of Android appears there.

                                        118 votes
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                                          17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • shows some notes twice

                                          If I delete one or some completed notes, the list of active or uncompleted notes shows up some notes twice

                                          1 vote
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                                            completed  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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