Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. bing daily wallpaper stopped changing pictures

    bing daily wallpaper stopped changing the pictures.

    41 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →
  2. 200903 is offered, but the download is 200902

    I can't get the version announced

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. bing wallpaper is not properly working

    Bing wallpaper is not working properly because when i am setting my wallpaper a specific wallpaper is selected and it is not changing day by day.
    previously it was working but when i updated the launcher it is not working properly

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, thanks for your feedback. Could you please help us troubleshoot it by : Click launcher settings → Help and feedback → Troubleshoot →Quickly Tap “Run test” on the top right corner for 10 times continuously – > Others → Wallpaper → send report? It will be very helpful.
    Did Microsoft launcher is killed by system when the issue happens? Do you remember on which version the issue appeared ?

  4. Icon folders are transparent after the last update.

    After the last update, icon folders are transparent. It looks like buggy. Can we have it opaque as before?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Initial home screen when unlocking phone is no longer Microsoft Launcher

    When unlocking phone for use, the initial screen no longer shows my Microsoft Launcher folders and icons but a random arrangement of large app icons and a search bar. However, if I tap the square Home icon/button, I am returned to my customized Microsoft Launcher Home Screen. This change occurred after the most recent Android update.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Home Screen  ·  Flag idea as inappropriate…  ·  Admin →
  7. Folder icons are reset periodically to their default view.

    Good day,

    Folder icons in microsoft launcher are reset periodically to their default view.

    Best regards,
    Stanislav Pavlov

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Customize icons and layout  ·  Flag idea as inappropriate…  ·  Admin →
  8. Work or school profile account sync can't be dismissed

    When I get an error about my work/school account, the dismiss option does not work.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Swiping up from app reveals a default home screen briefly

    Swiping up when an app is open briefly reveals a default style homepage. The lag of this display is enough to sometimes accidentally hit one of those default apps that I don't even use.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Gesture  ·  Flag idea as inappropriate…  ·  Admin →
  10. App icons other than default ones on Home screen diassapeared after restart phone. Need add and reset everytime from app drawer.

    App icons other than default ones on Home Screen keep disappeared after phone restart. Need add and reset from app drawer everytime.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Home Screen  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  App Drawer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search

    When using search bar after tapping return I get a message saying

    "app isn't installed"

    This is with Bing and Google. Don't mind Google not working but I need bing.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  14. custom icons don't stay in app folders

    custom icons from shortcut web pages or icons packs regularly disappear, device restarted or not

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Home Screen  ·  Flag idea as inappropriate…  ·  Admin →
  15. Why not support full screen mode microsoft launcher swipe right to back & swipe up for resent application not i just updated android 11 for

    I used poco x2 just updated my phone android 11 but microsoft launcher not support for full screen gesture

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Gesture  ·  Flag idea as inappropriate…  ·  Admin →
  16. Icon Settings Lost After Each Version Update

    For the past several months, every time Microsoft Launcher is updated in the Google Play Store all of my customized icon settings are lost and replaced with solid grey boxes. Even restoring a backup doesn't bring my settings back. This makes using Microsoft Launcher untenable. The icon pack I'm using is the paid version of CaelusWhite.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Customize icons and layout  ·  Flag idea as inappropriate…  ·  Admin →
  17. after latest update, home screen defaults back to google and within a minute it's back to Microsoft launcher

    after latest update, home screen defaults back to google and within a minute it's back to Microsoft launcher

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, do you still face the issue? If yes, please contact with us, thanks! sorry for your bad experience. Does any other third-party launcher has the same issue? When you lose default launcher/goes back to Samsung launcher, does it go back to MSLauncher when you press the home button? Or does a dialog pops up and asks you to select a default launcher again?

    We’d like more information about your latest update in order to resolve the issue for you: Go to softeware updates – click on last update → scroll all the way down → send us "the software update information " Go to About Phone → Software information → send us the one UI version and Android Version. Thanks!

  18. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dropping app dock

    Dropping an app on the dock (dragged from the homescreen) places the app in an unreachable position.

    See screenshot:
    https://photos.app.goo.gl/kTAKdMKktSN336SX6

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dock  ·  Flag idea as inappropriate…  ·  Admin →
  20. Icons in tray keep switching to an icon pack I've uninstalled.

    The icons in my dock keep switching to a different icon pack. I've even uninstalled the icon pack but they keep changing.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dock  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, thanks for your reply. We’d like more details form you in order to resolve the issue. Could you please send us a screenshot of the wrong icons? Have you ever uniform your icon shapes in launcher settings before the issue appears?

← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base