Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. Daily Bing wallpaper

    Daily Bing's wallpaper doesn't change automatically.

    472 votes
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      113 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Animation Lags When Turning Pages

      When swiping between pages in Arrow, there seems to be a significant lag in the animation.

      372 votes
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        97 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
      • Unable to Move, Re-Size or Remove Widgets

        Unable to move, re-size or remove widget from widget's screen. Even after holding it for a long time - nothing happens.

        366 votes
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          100 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
        • Laggy (animation, launching apps, etc.)

          Animations are oftem not fluid enough to complement the UI. It sounds like a minor issue but this sort of attention to detail gives a subconscious attractive feeling like IOS devices do

          318 votes
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            78 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • Overlapping of Pages, Icons and Widgets

            Some users have reported cases of an overlapping between pages, icons and/or widgets in Arrow. If you're seeing this issue, please vote on this post.

            142 votes
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              55 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Recet apps are not working correct

              The recent apps are not working correct. A launched app appears there, but it's dismissed after a short time. Then only the options of Android appears there.

              118 votes
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                17 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • No badge count

                When grouping apps in the tray at the the bottom of the screen. Badge counts are not displayed. Even when you expand the group. My suggestion would be to show a red dot in the corner of the group app and the badge count once expanded.

                71 votes
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                  completed  ·  22 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • Wallpaper Blurs When Pressing Back Button From Apps

                  This only seems to occur when using the Widgets screen is set as the Home screen.
                  Repro Steps:
                  1. Open any app
                  2. Click back button to go to Home screen
                  3. Observe wallpaper is blurred.

                  70 votes
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                    completed  ·  16 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →
                  • Launcher drains battery.

                    Launcher drains much more battery than for example Google now launcher.

                    66 votes
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                      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • No Sound For Notifications

                      There doesn't seem to be any sound playing for notifications, but there is vibration alert.

                      43 votes
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                        completed  ·  22 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Application names near bottom of frequent app drawer is cut off

                        Minor issue, I'm on an LG G4, and the names of apps are being minority cut off, might just have to reframe the swipe up middle a bit lower.

                        35 votes
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                          15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 31 votes
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                            8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for your feedback.
                            We have investigated and found it is a bug since one update of Android Messages.
                            But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                            Please let’s know if there is other issue.

                            Regards,
                            Arrow Launcher Team

                          • Empty folders do not auto delete. Also folders with 1 icon stay as folders instead of reverting back to that single app shortcut.

                            Steps.
                            1. Drag app icon A onto app icon B, folder is made.
                            2. Remove app icon B from folder, app icon A stays in folder and folder stays as folder with app icon A in it instead of reverting back to app icon A.
                            3. Remove app icon A from folder, empty folder stays with no app icons and does not automatically delete itself.

                            19 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for the feedback. This problem should be fixed in Beta 2. Could you try again and let us know whether it’s still a problem? The version number for Beta 2 is: 1.0.0.15491. If so, I will re-open this ticket.

                            • how do I access my widgets????

                              my widgets were easily accessible before I adopt arrow launcher on my galaxy note. now I can't find them

                              14 votes
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                                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • badges number do not clear when you clear new emailtext

                                badges number doesn't go away when you clear that message notification

                                3 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for your feedback.
                                  We have investigated and found it is a bug since one update of Android Messages.
                                  But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                  Please let’s know if there is other issue.

                                  Regards,
                                  Arrow Launcher Team

                                • message badge does not clear even if already read. only clears when deleted

                                  only the message badge keeps counting up even when there are no unread messages.

                                  2 votes
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                                    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thanks for your feedback.
                                    We have investigated and found it is a bug since one update of Android Messages.
                                    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                    Please let’s know if there is other issue.

                                    Regards,
                                    Arrow Launcher Team

                                  • badge

                                    Messenger Badge doesn't reset itself, after the messages are read.
                                    Instead, it continues counting up with every new message I receive.

                                    2 votes
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                                      0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thanks for your feedback.
                                      We have investigated and found it is a bug since one update of Android Messages.
                                      But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                      Please let’s know if there is other issue.

                                      Regards,
                                      Arrow Launcher Team

                                    • why can't I find this app on the play store?

                                      when I enter the play store and search for this launcher I don't find anything...

                                      2 votes
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                                        1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • BUG ON LATEST UPDATE: icon notification count no longer disappear after reading message

                                        BUG ON LATEST UPDATE 2/2017: badge count no longer disappear after reading message. Works fine before the update.

                                        1 vote
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                                          1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thanks for your feedback.
                                          We have investigated and found it is a bug since one update of Android Messages.
                                          But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                                          Please let’s know if there is other issue.

                                          Regards,
                                          Arrow Launcher Team

                                        • 1 vote
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                                            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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