Known Issues

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  1. annoying message saying "What's New" which is displayed *behind* the Launcher. I think it's a Microsoft Launcher issue because if I change

    Annoying "What's New" message that is displayed *behind* the Launcher, so I can't interact with it in any way. It takes up half the screen. I believe it's a Microsoft Launcher issue because when I change to the default Start Screen on the phone, the annoying message isn't there. Please help me get rid of the screen. FYI:. the screen is white. it is labelled "What's New". At the bottom it says "Swipe to dismiss". There is a family of four cartoon characters on the page and nothing else.

    1 vote
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      0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
    • correograph mistake

      Message after clicking on delete button in Arrow Hub: "[...] clous [...]". should mean cloud. German translation: not aviliable.

      1 vote
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        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • badges number do not clear when you clear new emailtext

        badges number doesn't go away when you clear that message notification

        3 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for your feedback.
          We have investigated and found it is a bug since one update of Android Messages.
          But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

          Please let’s know if there is other issue.

          Regards,
          Arrow Launcher Team

        • message badge does not clear even if already read. only clears when deleted

          only the message badge keeps counting up even when there are no unread messages.

          2 votes
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            1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for your feedback.
            We have investigated and found it is a bug since one update of Android Messages.
            But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

            Please let’s know if there is other issue.

            Regards,
            Arrow Launcher Team

          • badge

            Messenger Badge doesn't reset itself, after the messages are read.
            Instead, it continues counting up with every new message I receive.

            4 votes
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              1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for your feedback.
              We have investigated and found it is a bug since one update of Android Messages.
              But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

              Please let’s know if there is other issue.

              Regards,
              Arrow Launcher Team

            • BUG ON LATEST UPDATE: icon notification count no longer disappear after reading message

              BUG ON LATEST UPDATE 2/2017: badge count no longer disappear after reading message. Works fine before the update.

              2 votes
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                2 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for your feedback.
                We have investigated and found it is a bug since one update of Android Messages.
                But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                Please let’s know if there is other issue.

                Regards,
                Arrow Launcher Team

              • Notification badges are stuck and keep counting up without resorting to zero.

                My badges count for messages was at 3 when Arrow updated. Since then the number goes up by one each time I get a new message, but doesn't reset once the message has been read. Badges for all other apps have stopped working altogether.

                1 vote
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                  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →

                  Thanks for your feedback.
                  We have investigated and found it is a bug since one update of Android Messages.
                  But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                  Please let’s know if there is other issue.

                  Regards,
                  Arrow Launcher Team

                • 32 votes
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                    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thanks for your feedback.
                    We have investigated and found it is a bug since one update of Android Messages.
                    But the problem is fixed in the newest Android Messages from our verification, pls update your app and make sure the version is 2.1.163 or newer, and try again.

                    Please let’s know if there is other issue.

                    Regards,
                    Arrow Launcher Team

                  • No badge count

                    When grouping apps in the tray at the the bottom of the screen. Badge counts are not displayed. Even when you expand the group. My suggestion would be to show a red dot in the corner of the group app and the badge count once expanded.

                    71 votes
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                      completed  ·  22 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • shows some notes twice

                      If I delete one or some completed notes, the list of active or uncompleted notes shows up some notes twice

                      1 vote
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                        completed  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Wallpaper Blurs When Pressing Back Button From Apps

                        This only seems to occur when using the Widgets screen is set as the Home screen.
                        Repro Steps:
                        1. Open any app
                        2. Click back button to go to Home screen
                        3. Observe wallpaper is blurred.

                        70 votes
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                          completed  ·  16 comments  ·  Wallpaper  ·  Flag idea as inappropriate…  ·  Admin →
                        • Unable to Move, Re-Size or Remove Widgets

                          Unable to move, re-size or remove widget from widget's screen. Even after holding it for a long time - nothing happens.

                          366 votes
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                            100 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                          • I don't have a "quick note" menu?

                            On the left swipe I see 'last activity' the home screen is also normal en on the right screen i see 'people'. But none of the swipe i see the 'quick note' menu?

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Animation Lags When Turning Pages

                              When swiping between pages in Arrow, there seems to be a significant lag in the animation.

                              372 votes
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                                97 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • Overlapping of Pages, Icons and Widgets

                                Some users have reported cases of an overlapping between pages, icons and/or widgets in Arrow. If you're seeing this issue, please vote on this post.

                                142 votes
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                                  55 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • why can't I find this app on the play store?

                                  when I enter the play store and search for this launcher I don't find anything...

                                  2 votes
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                                    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Daily Bing wallpaper

                                    Daily Bing's wallpaper doesn't change automatically.

                                    472 votes
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                                      113 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Launcher drains battery.

                                      Launcher drains much more battery than for example Google now launcher.

                                      66 votes
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                                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        completed  ·  Daniel Chu responded

                                        We have fixed this one in Beta 4. If you notice otherwise, please let us know. Thanks again for your feedback!

                                      • Some text gets cut off

                                        I have the LG G3 and on the Recent apps page, the bottom text gets cut off.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          completed  ·  Daniel Chu responded

                                          Thanks for the feedback. This problem should be fixed in Beta 2. Could you try again and let us know whether it’s still a problem? The version number for Beta 2 is: 1.0.0.15491. If so, I will re-open this ticket.

                                        • App names cut off at the bottom roll of the frequent apps

                                          the bottom half of the fonts is cut off

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            completed  ·  Daniel Chu responded

                                            Thanks for the feedback. This problem should be fixed in Beta 2. Could you try again and let us know whether it’s still a problem? The version number for Beta 2 is: 1.0.0.15491. If so, I will re-open this ticket.

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