Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. app won't load. then crashes my phone and have to restart my phone.

    the app don't load, then crashes my phone and I have to restart my phone.

    4 votes
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      0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    • Add the option to sort alphabetically everywhere

      For example, when in a folder group of apps, in the upper, right-hand corner, I can select Add Apps and Change Folder. I should also be able to select "sort alphabetically", which would keep that folder tidy and automatically sorted if I wanted.

      This same functionality should also be on the Frequently Used Apps page. Hear me out. The page will still filter the most frequently used apps, but it would sort them alphabetically. Many people will still want them sorted by usage, and that's great, but just give us the option to keep them sorted alphabetically. I personally would…

      6 votes
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        0 comments  ·  Customize icons and layout  ·  Flag idea as inappropriate…  ·  Admin →
      • App icons disappear on version 4.6

        When restoring from cloud or local backups the app icons added on a page disappear.

        4 votes
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          0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
        • when you lock the icons and screens customization you lose access to that "quick options" that pop up when you hold a icon!

          when you lock the icons and screens customization you lose access to that "quick options" that pop up when you hold a icon!

          26 votes
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            1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
          • Search is slow since last update

            Search is slow since last update. I have had to switch to using Google on Chrome.

            6 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Delay when unlocking device

              Delay when unlocking device

              18 votes
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                6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
              • Can't view Whicons icon pack

                I can't view the Whicons icon pack because they are white on a transparent background. MS launcher provides only a white background to view

                28 votes
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                  6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Widget font size

                  Basically all widgets are being displayed with far bigger fonts than necessary/expected. Fonts on app icon are very small and the widgets are all huge due to the font being twice the size of the apps. This looks bad and seems to waste a lot of screen space.

                  20 votes
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                    7 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
                  • portrait and landscape tilt problem

                    when i tilt my device to landscape mode the app icons are all the way to the left so on the right side u get an untoucheble black space where you cant put your icons on it

                    3 votes
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                      0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                    • Today's update is broken, no icons, no response. Power cycle doesn't help

                      Feb 1st update breaks launcher. No icons, power cycle doesn't fix

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Better organization for app folders in the app drawer

                        When you create app folders in the app drawer, the folders should arrange alphabetically and/or have the option to arrange by most to least recently used.

                        6 votes
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                          0 comments  ·  Frequently used apps  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to sort icons on the launcher and app drawer

                          There does not seem to be a way to sort the icons (alphabetically) on the launcher.

                          6 votes
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                            0 comments  ·  Customize icons and layout  ·  Flag idea as inappropriate…  ·  Admin →
                          • backups do not save the opacity and blur settings. when I restore from a backup, those settings are not restored.

                            I have backed up my settings, but when I go to restore them the capacity and blur settings for the homepage are not restored from a backup, they seem to be set back to the default.

                            3 votes
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                              0 comments  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                            • Weather widget - can't set location. Location is found but nothing happened after tap on it...

                              after first install everything was fine, this issue happened after device restart, when all location dissapeared and I can't set it again...

                              23 votes
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                                3 comments  ·  Widgets  ·  Flag idea as inappropriate…  ·  Admin →
                              • failed to create backup file

                                trying to backup to cloud gives error 'failed to create backup file'

                                10 votes
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                                  1 comment  ·  Backup Restore  ·  Flag idea as inappropriate…  ·  Admin →
                                • apps disappearing from folders

                                  I have some apps, in various folders. that periodicrickyd8 Rickrally disappear from their folders. have tried uninstalling/reinstalling the apps as well as the launcher. they do not disappear from the apps page and after not hidden.

                                  3 votes
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                                    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
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                                      0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                    • home screen not loading

                                      when I press home button, the home screen will not load...nothing happens at all. I have to go about getting back to home in an annoying way. This started happening after the most recent update.

                                      3 votes
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                                        0 comments  ·  Lock Home screens  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Issues with Oreo - pin to home screen

                                        I unlock my home screen, and try to pin OneNote page to it. goes through the motions, days is pinned, but nothing. worked before Oreo.

                                        27 votes
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                                          7 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Sometimes the homescreen is empty

                                          Sometimes the homescreen is empty when hitting the homebutton, opening and closing the app drawer resolves the issue

                                          3 votes
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                                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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