Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. new notification badge

    Notification badge counts are wrong.

    1,085 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      365 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
    • Notification badges not working

      Notification badges of a few apps like Facebook, Gmail and Instagram are not working!

      111 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        28 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
      • Notification badges stop working after android 8 update

        Notification badges stop working after android 8 update

        14 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          2 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
        • Notification badges not clearing

          Notification badges are not properly clearing in the initial 4.6 beta build. The same notification badges are clear if I revert to the default launcher.

          18 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            3 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
          • messages notification badge stuck

            notification badges stuck on Messages app with 1 unread. however, new messages would increment, I could just never clear the last 1. I disabled notification badges, restarted MS launcher and then enabled badges and that seems to have fixed it.

            12 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              4 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
            • unable to enable notification badge option...that option is not showing in my home screen settings

              unable to enable notification badge from launcher settings...in home screen option the notification badge Option is not present...

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
              • when someone calls

                I can't answer the phone. it rings, yet the screen doesn't change to the proper menu. also I seem to be stuck on the current page, home button doesn't work either in that situation.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                • Messages

                  Google messaging on LG v30 does not show badge notifications.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                  • Facebook

                    LG v30, Facebook doesn't show new notifications badge

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                    • My Files Stuck Notification Badge

                      There is a stuck Notification Badge on Samsung's My Files app with a count of 1.
                      There are no notifications withing My Files thoigh. Reverting My Files to factory version, resetting and reinstalling Microsoft Launcher do not help.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                      • Viber 103

                        The launcher shows 103 new notifications in the notification badge, when there are only 0. This is specific to viber only. It started at version 4.7.5

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                          • Badges not working for Textra app

                            Textra is the only app I have noticed that does not display the notification badge when new text arrives.

                            2 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                            • notification badge is not working for android 6.0

                              I am really bored because of this notification badge working problem. Pls fix it complately Microsoft.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                              • notification

                                it will disappear as soon as you clear notification panel please fix it

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                • Launcher

                                  Got a Huawei P10 lite with emui 5.1 and android 7, once a day the launcher has a several error and huawei sistem restore to the dafault launcher and suggest to uninstall Microsoft launcher

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Notification badges no longer l work for Android Messenger.

                                    Notification badges no longer l work for Android Messenger.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Play store icon badge won't clear

                                      In 4.7.6.41818 I keep getting a notification badge for the Google Play Store.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                        • bagdcounter isue

                                          hi support

                                          i have new smartphone adroid samsung s8+.
                                          i have new install microsoft launcher.

                                          i have isue with the bagecounter from my "phone" icon of the homescreen. i ga the notific ativity.

                                          help me please

                                          greetings martin

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  notification  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 25 26
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base