Known Issues

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
    • App won't disappear from homescreen if uninstalled from Play Store

      If you have an app on one of the home screen and you uninstall this app from the Google Play Store, Arrow does not automatically remove its icon from the homescreen.

      2 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
      • icon losing

        icons created by another customed-icon apps disappear from home page frequently.

        2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
        • Searching for app is freezing the launcher

          Searching for app is freezing the launcher

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
          • Homepage widget broken

            After the update, my homepage weather and time widget is cut off at the bottom by the next row of icons.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
            • Widgets should remain their own page (horizontal scroll) when vertical scrolling is enabled

              The update forced widgets to be their own app page, which broke my use. I had vertical app pages but my widgets on a horizontal scroll. Now it's either all vertical or all horizontal.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
              • underground amazon

                amazon app (underground) not restored after restore. it is not in google play.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                • amazon video restore

                  amazon prime video app not restored but a dead icon on home scree. amazon video is not in google play for US/UK/DE, only in Amazon app store.

                  2 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                  • Calendar icon stucked with arrow pack even if it was disabled.

                    The calendar icon is stucked with arrow icon even if the icon pack was disabled, all other icons are back to normal.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                    • Issues after update on Feb 21

                      Certain widgets no longer work. The two that aren't working for me at the moment are Spotify and the Google calendar widgets. Problem began after update on February 21.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                        • Lost my home screen icons

                          I removed an empty home screen panel by holding down on the home screen and pressing X (I need icons in static locations due to my limited eye sight) and it has removed all of my home screen icons. With the new utility page I'm struggling to find out how to return my icons. Why did it remove all screens when I only wanted one to be removed? Help!

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                          • Phone Direct Dial Widget does not work from inside a folder but do directly from a page

                            Phone Direct Dial Widget does not work from inside a folder but do directly from a page.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                            • It is impossible to link Time&weather widget to the clock in order to quickly set alarms.

                              The pressure of the Time & weather widget cannot be linked to the clock app, but just to the calendar (amongst others). If I could link it to the clock app, then I could rapidly access my alarms and countdowns from te widget iself

                              10 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                4 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                • App not appear after installation from play store

                                  After starting to use arrow launcher i have installed some apps from play store but none of the newly installed apps appear on app page nor it shows in search app result . where these apps gone?

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    2 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                  • swipe up for dock. only works on home screen.

                                    swipe up for dock only works on home screen.

                                    2 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Applications stored on SD card disappear from apps page when SD card is taken out, which is annoying after connecting the phone to computer.

                                      Applications stored on SD card disappear from apps page when the SD is taken out. It's annoying after connecting the phone to the computer.

                                      8 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        5 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add icons to folders by a + icon

                                        When I want to add apps inside of a folder I need to do by each one and it is very tedious when we have lots of apps...

                                        When I made a folder it will be easier to add apps inside by a + icon and then selecting all my installed apps preferred to this folder. By checks in an apps list and accepting

                                        12 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          4 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Apps  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base