Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

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  1. white icon packs are not visible against the white background

    the content of white icon packs is not viewable against the white background when attempting to change an icon.

    89 votes
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      20 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • 27 votes
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        5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • Can't view Whicons icon pack

        I can't view the Whicons icon pack because they are white on a transparent background. MS launcher provides only a white background to view

        28 votes
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          6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • wallpaper settings issue

          wallpaper settings reset to default after every update. specifically switching off the daily wallpaper option turns on after an update.

          17 votes
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            6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Intune enrolment

            When signing in with an Office 365 account, the app requires that the device be enrolled in InTune, but it already is.

            14 votes
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              5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • White icons invisible on white settings background!

              White icons invisible on the icon selections page which has a complete white background.

              16 votes
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                2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • Adding a o365 account with company portal enrolled devices loop forever on Enroll page.

                Tried adding o365 account to the launcher. However, the account is managed by intune, although the device is enrolled to intune, launcher loops forever asking to 'Enroll' to use this account

                15 votes
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                  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • microsoft login fail

                  Login with microsoft account keep failing, don't know why. Tried at website and it works.

                  7 votes
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                    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Microsoft account

                    "Login failed." for my Microsoft account. No matter how many times I try to relog, reinstall the app or reboot my phone.

                    5 votes
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                      1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • lock screen fingerprint

                      Cannot change gestured lock screen settings after initial setup, so if administrator access was originally granted (preventing fingerprint unlocking) and the user changes their mind, then there's no way currently to downgrade permissions and allow a simple lock screen command.

                      10 votes
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                        3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Double tap not working

                        When double tap a black page appears, and phone is not locked, every action reactivates the screen

                        4 votes
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                          3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • Vertical scrolling does not work

                          Vertical scrolling does not work , Samsung Galaxy s7 edge

                          1 vote
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                            0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Symbol package ist mit saved

                              Also with version 4.4 the configuration of the icon package Ms Launcher to system is not saved

                              1 vote
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                                0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • rallentamento quando si entra nelle impostazioni

                                quando si ė dentro le impostazioni il Launcher si blocca per qlc secondo alla scelta nel menù

                                1 vote
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                                  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Phone block time

                                  Once I installed arrow launcher the phone gets blocked after 30 seconds of no activity, no matter the time I adjust in the no activity block time

                                  1 vote
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                                    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • icon rows doesn't work correctly

                                    ln the personalisation screen I can select the number of rows and columns - the rows just doesn't work correctly. I have both set on 4 but see six rows of 4 columns

                                    1 vote
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                                      0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Sign in failed

                                      Can't sign in to the app with my Microsoft account - error = sign in failed

                                      3 votes
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                                        0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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